Why Opuslabs for
AI Agent ?
Deliver app-like messages with better engagement —
no downloads, no delays.
Chat + Voice in One Platform
Design conversations once, and deploy across both messaging and voice channels — for seamless, unified engagement.
Understand Intent & Context
Go beyond keywords. Our AI understands what users want and adapts its response using past conversations and real-time inputs.
Reduce Agent Workload
Let the AI handle routine queries, follow-ups, verifications, and even upsells — while live agents focus on complex cases.
Multilingual & Cross-Channel
Communicate in regional languages, on channels like WhatsApp, Instagram, Web, RCS, and Voice.
What You Can Do with
AI Chatbot
Automated Customer Outreach
Agents initiate personalized outreach, answer FAQs, and escalate complex queries—boosting engagement with minimal human support.
Task-Oriented Workflow Agents
AI agents coordinate internal processes—handling approvals, scheduling, order tracking, and repetitive operations.
Decision Support & Routing
Intelligent routing agents analyze context and route tasks to the right channel or human agent—improving response times and accuracy.
Features
What makes us different
Omnichannel Support (Chat & Voice)
Context Awareness & Memory
Natural Language Processing
Secure, Scalable, and Privacy-Compliant
Analytics, Conversation Mapping.
Multilingual Support with Real-Time Translation
Compliance &
Control
Automation with accountability.
Consent-based messaging and call flows
DND & opt-out handling built in
User data protection aligned with global standards
Performance &
Insights
Track conversations, success rates, escalations, drop-offs, and CSAT impact. Use actionable insights to refine bot behavior and improve customer experience over time.
Industries that Benefit
See how leading industries use WhatsApp to streamline communication,
enhance customer
service,
and drive engagement at scale.
Ecommerce
Product discovery, cart recovery, order support
Banking
KYC onboarding, EMI reminders, account inquiries
Healthcare
Patient onboarding, symptom triage, appointment booking
Travel & Hotels
Trip planning, flight status, hotel reservations
Education
Course selection, student support, quiz-based onboarding
Telecom
Bill payment reminders, plan renewals, outage notifications
FAQs
Most common qustions regading our product
No. The platform is designed for anyone to send messages from an intuitive dashboard—no coding or setup required.
Yes, we support delivery to most countries worldwide. You can also select local numbers based on your region.
We offer 10-digit numbers, toll-free, and short codes for high-volume messaging (subject to availability).
Yes. We support opt-in/opt-out flows, message rate limits, and carrier compliance to ensure you're always messaging responsibly.
