Industries that Benefit
Deliver app-like messages with better engagement —
no downloads, no delays.
Retail & E-commerce
Order help, product suggestions, cart recovery
Banking & Fintech
Loan info, balance queries, support FAQs
Healthcare
Appointment booking, symptom checker
Travel & Airlines
Itinerary updates, bookings, trip planning
Education
Course info, lead capture, student onboarding
Logistic
Itinerary updates, bookings, trip planning
What You Can Do with
AI Chatbot
Lead Generation & Qualification
Convert visitors into qualified leads through smart conversations that identify intent, capture user details, and guide prospects seamlessly through your sales funnel.
Order Tracking
Allow customers to check order and delivery status instantly by integrating real-time tracking into your chatbot—reducing support tickets and improving transparency.
Appointments
Simplify scheduling with automated booking chatbots that handle availability, confirmations, reminders, and rescheduling effortlessly.
Support
Deliver 24/7 automated assistance for FAQs, troubleshooting, and ticket creation, while escalating complex queries to human agents when needed.
Features
What makes us different
Omnichannel Chat Support (Web, WhatsApp, Insta, App)
Multilingual Support with Context Retention
Intent Recognition + Machine Learning
Automated Bookings and Workflows
Human Handoff with Live Agent Transfer
Secure, GDPR-Compliant Architecture
Compliance &
Control
Customer-first privacy, built-in.
Opt-in tracking and data usage control
Region-specific data policies and fallback flows
Automated data redaction and consent management
Performance &
Insights
Measure chatbot accuracy, intent match rates, fallback percentage, and customer satisfaction. Train your chatbot to get smarter over time.
Why AI Chatbot
Opus Labs
Conversational Intelligence
Our bots understand user intent, ask follow-up questions, and provide accurate responses.
Available 24/7, Instantly
Never miss a lead or query again. Serve customers even outside business hours.
NLP + Context Awareness
Trained to understand human language, slang, and context to carry natural conversations.
Live Insights & Training
Track user questions, chatbot performance, fallback frequency, and retrain on the go.
FAQs
Most common qustions regading our product
No. The platform is designed for anyone to send messages from an intuitive dashboard—no coding or setup required.
Yes, we support delivery to most countries worldwide. You can also select local numbers based on your region.
We offer 10-digit numbers, toll-free, and short codes for high-volume messaging (subject to availability).
Yes. We support opt-in/opt-out flows, message rate limits, and carrier compliance to ensure you're always messaging responsibly.
